Testimonials

  • Dana

    Debra and her crew at South Loop Pet Care having been the most caring, reliable team I have ever used. The communication has been wonderful. I come back to little notes about the visit. My dog is blind and needs daily eye drops. I've never had to worry about whether he's getting his meds when I travel. It's such a comfort. My "babies" are treated as if they they are her "babies". I couldn't ask for anything more.

    Nala and Bailey
  • Michelle

    I have been a customer of South Loop Pet Care for over three years, and I wouldn't trust my pet's care to anyone else.  Debra is professional and dependable, and she truly treats my Bandit as if she were her own.  Simply the best pet care out there!

    Bandit
  • Raquel Rodriguez

    We have been trusting Debra with our two dogs for over five years now, and they absolutely love Debra and her staff.  She goes above and beyond to make sure our dogs are happy and comfortable.  We particularly appreciate Debra’s professionalism and attention to detail, and how she welcomes detailed instructions and strives to keep us informed.  We are also grateful to Debra for her responsiveness and her willingness to accommodate last-minute requests.  She truly makes it easier for SL dog owners to work and live in the city.

    Chico and Chula
  • Jan

    Debra and her associates at South Loop Pet Care have been pet-sitting my cats several times a year for many years now, and I'm always confident that they'll be well cared for when I'm away. These photos of Suzie and Tigger were taken by Debra during one of her recent visits, and you can see how comfortable they are under her care. 

    Tigger and Suzie
  • Audrey and Ken

    South Loop Pet Care is the best!  Debra and her team are very professional and very reliable. We never worry about our pets when SLPC is caring for them. We know that they will be fed on time and that our home will be clean and not smell like a litter box when we return.  We have a cat and a turtle and SLPC has been great with both animals. A lot of pet sitting companies won't help you if you have an "odd" pet like a turtle.  We have used SLPC for short weekend trips and for longer trips of up to 3 weeks. Our pets have always been happy and in great shape when we return.  This was not the case with other pet sitting companies in the South Loop. SLPC was the 3rd company that we used (it took us a while to find them), but they are by far the most reliable, the most attentive to our pets, and the best in town.  We have used SLPC more than 20 times in the last 3 years and are completely satisfied!

    Tasha
  • Alyson Jirmasek

    It's nice to know my dog runs to greet Alex when he comes to take him for a walk, as I found out when I came home early one day. I was worried about finding a new dog walker since I just moved to Chicago from the suburbs, but meeting Debra and Alex for the first time really set me at ease. They are very professional and covered all the information to really get to know my dogs personality at that first meeting.

    Georgie
  • Chris & Maggie

    Thank you so much for taking care of our cats this weekend! We came home and everything was just perfect. The cats were happy to see us, except Cady , who seemed a little mad at us.

  • Jenny Chao

    Thank you so much for coming to Ziggy's B-day party!!! Ziggy was excited to see you :)

  • Pete Voss Jr.

    Thanks for taking care of Luke. He was in good spirits when we got home.

  • Bill Kobak

    Thank you for always taking care of Milo for me!

  • Ashley Greene

    Thank you for taking such great care of my best furry friend - Clarence! I appreciate everything that you do!

  • Kristina Utley

    Thank you so much for all that you do. You're always so reliable & helpful with Roxy -- it makes life so much easier!

  • Jill Knippa

    Having a dog, and two cats in the city is a challenge, especially if you travel. We take many vacations, and rather than having the dog put in a kennel for a week at a time, we looked at alternative care for all of our pets. I did my research, and found South Loop Pet Care, contacted her, met Debra - and suddenly all of our problems were over. She not only walks the dog 3 times a day, she changes the litter, feeds and keeps fresh water for all the pets. It is nice to have a trustworthy person to keep an eye on things while you are gone, and saves the major expense of the kennel, not to mention her loving attention she gives to all the animals. I would highly recommend her for all of your pet care needs.

  • Alison & Chris

    Debra has been a very kind and dependable cat-sitter for our two cats, Sonny & Red. She is clearly an animal lover, and we have been extremely happy with her services. We would recommend her to all of our friends and family.

  • Nancy & Aaron Leith

    We just got back from our weekend away, and want to thank you very much for taking such good care of our two cats. We’ve been without a cat sitter for several years now, and are so pleased with your service; we can finally take our vacations without worry. Our two cats are always happy and healthy and so well cared for by you while we are gone. We greatly appreciate your dedication and love for animals, and know that we can entrust the health and well-being of our cats to you while we are gone.

  • Shirley Lieb

    Debra is one of the best dog walkers that I have met in the South Loop. Because of her upbeat personality and responsible demeanor. I hired her to walk my dog last fall while I was recovering from knee surgery. During thoses six weeks, Debra always arrived promptly for the twice daily walks. On the couple of occasions she was running late, she called me and she was never more than 15 minutes late. She saw to it that my dog had a great time outside. I preferred for my dog to play in the dog park across the street and I always got the full report of who my dog played with and how she reacted. When it was time for my monthly statement, I received a detailed bill in a timely manner. Everything about Debra, from her business sense to her professionalism has impressed me and I can see why her business is very successful and why she is very well thought of by her human and doggie clients. Six years later: Debra Fletcher of South Loop Pet Care has been walking my dog for as long as she has had her business. About five and a three quarter years. I find Debra to be extremely responsible, cautious with the dogs, honest, personable and loving to the animals. My dog Liberty has had several of the other walkers employed by South Loop Pet care walk her too. They are equally dependable. When I see what goes on with some other dog walkers in the area, I am very grateful that I chose such a good company for my dog. Liberty loves Miss Debra and looks for her all the time when we are out for walks. You can't beat South Loop Pet Care. Shirley on Prairie 

    Liberty
  • Lindsay Elliott

    I brought home my puppy, Charlie, this summer as a nervous new owner. I made over a dozen phone calls to dog walking agencies and knew I had the right fit once I spoke with Debra. She was willing to work with our crazy schedules to get our puppy the right amount of "potty breaks" throughout the day. She had far better knowledge than me about crate training, puppy food, harness wearing, and etc. Her dog walkers, especially Will, do a great job in assisting with our training techniques and leave the best little notes on Charlie's number 1's and 2's. I run into Debra in the neighborhood all the time while walking Charlie and she's such a nice and "down to earth" person. I would recommend her service to anyone in the area! Charlie is happy, so I'm happy!~Lindsay Elliott

    Charlie
  • Sarah

    Nola is a shy dog who takes a long time to warm up to people. Alex has had her trust since day one, and works with her so well when she has an especially nervous day. I trust Debra and Alex completely and know that they are 100% reliable and my dog is in good hands. 

    Nola
  • Nancy

    Debra and South Loop Pet Care have been a life-saver for us! Nascar and Miss Winston love to see Debra when we're gone, and she always takes the best care of our babies during her visits. Debra always gives both cats extra special love and care, we feel that they are in wonderful hands, and we never ever have to worry about the cats (or our house) while we are away. We highly highly recommend Debra and South Loop Pet Care.

    Nascar
  • Karli and Ian

    South Loop Pet Care has been very good to our family.  They are always on time for walks and very reliable!  Our dog loves their visits.  They are very thorough and you can tell that all of their walkers really love animals.  I am thankful for South Loop Pet Care and would recommend their services to anyone!

    Macy
  • Elizabeth Parillo and Stephen Mery

    Debra and the SLPC always took great care of our dog, Delta. The walkers were always kind enough to leave a note explaining the adventures they had during their walk! We never had any problems, and Debra and her team were always very flexible accommodating our ever changing schedule. SLPC takes the time to get to know your dog, and their personalities and strives to give the dog what they need. We are so grateful for SLPC! 

    Delta
  • Liu and Kaitlin

    Debra and her staff make leaving Mugsy home alone guilt free! We are new pet owners and got our little bundle of joy as a foster in March of 2012 and were not sure what to do with this new creature in our home! Debra came to our house for a meet and greet, suggested reliable vets in our area and made herself very available for us should we ever have any questions. She went above and beyond any expectations we ever had for a dog walker! Our schedules fluctuate a lot and we are constantly amazed by the ease of changing appointments and the simplicity of making payments--I don't know how she keeps it all straight but she does! 

    Mugsy
  • Jolene

    Ozzy & Diesel are my babies! I have always worried about finding a new pet sitter each time I have moved to a new city . Based on a recommendation I was thrilled to find South Loop Pet Care when I was relocated to Chicago ….especially since my job required a lot of travel. Not only do I trust that Ozzy and Diesel will be loved and looked after while I am away, I know that I will always return to happy cats. I would recommend Debra and her team in a heartbeat to anyone who loves their pets as much as I do!

    Ozzy and Diesel
  • Dalia

    Debra is trustworthy, timely, and caring. Twice a day six days a week she takes my dog, Tato on walks to the park, makes time to exercise her & play with her. She also changes her pee pads & gives her fresh water with each visit. She is always very thorough in writing me daily notes & sometimes she surprises me with pictures, that absolutely make my day. Debra is always reliable, professional & a great communicator. I'm always informed about any changes in the schedule, which is very rare, & informed about Holiday hours well in advance. I have also experienced "sleep over’s" with South Loop Pet Care & was beyond satisfied. It's priceless to know that your pet is in a good loving environment with extraordinary care while you are traveling. I would never work with anybody else now that I have worked with South Loop Pet Care. I highly recommend Debra & her entire staff to anyone that wants pet care that is above & beyond ordinary services. Thank you South Loop Pet Care for making my daily routine that much easier & Debra thank you for making Tato's days so much fun!

    Tato
  • Michelle and Brian Karlin

    My husband and I have been using South Loop Pet Care for more than two years and we love Debra Fletcher and her dedicated team. Debra has a deep passion for animals and it shows every time you talk to her. Additionally, she really strives to find employees who share her love of animals.I often work from home, but still have South Loop Pet Care come in and I can tell my dog gets great care not only when I'm there to observe it, but when I'm not there because my dog is always excited to see Debra or one of her team members.My favorite part of using SLPC is that they offer puppy walks. While my dog is no longer a puppy and can hold it for much longer, we like that she can get two shorter walks in a day rather than just one and it only costs us a dollar more per day.I've recommended a couple other friends to Debra and they always thank me for making such a great recommendation. You can't go wrong hiring South Loop Pet Care for all you dog walking and pet sitting needs. 

    Pepper
  • Kali

    I just want to drop you note to tell you that Lissette did a fantastic job looking after Zenith while we were away. I was very upfront with Lissette about Zenith's health and I feel she went above and beyond for our little kitty. Here is a brief, incomplete list of how Lissette blew us away:

    • She gave me updates by text at least every other day
    • She cleaned up cat vomit at least twice
    • She changed the litter boxes
    • I know Zenith gave Lissette trouble with the medication. She obviously cleaned Zenith up when she was difficult before the liquid medicine could dry in her fur and makes it hard (as evidenced by the fact that Zenith's fur was in great shape when we got home).
    • She cleaned up mucus from her nostrils to ensure Zenith could breathe
    • She voluntarily came twice on Friday 8/01. The first time she came, Zenith was hiding under the bed. Lissette choose to come back later in the day to check on her was able to give her meds at that visit. I did not know about this until it was all over.

    It is a hard truth to confront, but Zenith is about to pass away. She has maybe only a few weeks left. I am so grateful to Lissette for treating Zenith with kindness and being patient with her. This vacation was planned long before we knew Zenith was ill and it was hard to leave Zenith and continue with our plans. Thanks to Lissette and South Loop Pet Care, I was able to relax a little. My husband and I are very grateful. Thank you.

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